Q1 2026
Easier customer unsubscribing
Customers can now unsubscribe from email communications through a dedicated unsubscribe page and one-click unsubscribe links.
Administrators can also see when a person has unsubscribed and WaitlistPlus will respect that preference when sending future emails.
Prevent duplicate signups
Additional safeguards were added to help prevent customers from accidentally submitting the same signup more than once.
More powerful list cleanup
Administrators can now clean up older waitlist entries more efficiently, making it easier to keep lists current and focused on active customers.
Confirmation-date filtering
New filtering by confirmation date makes it easier to find customers based on when they confirmed their place on a list.
Enterprise dashboard – ⭐Enterprise feature
Enterprise customers gained a new dashboard for viewing activity across their sites.
The dashboard provides visibility into metrics including:
- People currently on lists
- New list signups
- Emails successfully sent
- Failed emails
- People removed from lists
Date presets and custom date ranges make it easier to analyze trends over time.
Q2 2026
Enterprise email templates – ⭐Enterprise feature
Enterprise organizations can now manage email content centrally and make templates available to their individual sites.
Templates can also be used when sending ad hoc emails, making it easier to maintain consistent messaging across both automated and one-time communications.
This makes it easier to maintain consistent communications across multiple locations while still allowing sites to use the appropriate messaging.
Improved payment receipts
Payment receipt handling was improved so customers and administrators have more reliable access to payment receipts.
Enterprise-wide people search – ⭐Enterprise feature
Enterprise users can now search for people across their entire organization rather than being limited to a single site.
This makes it much easier to locate and manage customers in multi-site organizations.
Q3 2026
List cleanup history
List cleanup operations now have a complete history showing:
- When the cleanup was performed
- Who performed it
- How many days were used for the cleanup
- How many people were removed
- The current status of the cleanup
Undo list cleanup
Administrators can now revert a previous list cleanup.
When a cleanup is reverted, the people removed by that cleanup are restored to their lists.
This provides an important safety net when a cleanup removes someone who should have remained on the list.
Custom message when online signup is unavailable
Organizations can now create their own message to display to customers when online signup is unavailable.
This message can be used when:
- Online signup is temporarily turned off
- A specific list is paused
- Signup is no longer available
Instead of showing a generic message, organizations can explain the situation and provide customers with instructions or contact information.
Q4 2026
A fresh new look
WaitlistPlus has been redesigned from top to bottom. Every page has a cleaner, more modern layout, with new icons, a new font and simpler navigation. Pages also work better on tablets and phones.
All your existing features and settings are right where you left them.
Redesigned customer portal and signup form
The pages your families see have been rebuilt to be simpler and more mobile-friendly:
- The signup form shows a clear summary of each family member, including age, and families can edit details from the review step before they submit
- After signing up, families see a confirmation page with their details and payment information, along with who to contact with questions
- The confirmation page shows each person’s position on the list, with clear “Keep on list” and “Remove from list” options
- Families can copy their portal link with one click so they can keep it handy
Custom logo on portal pages
You can now upload your organization’s logo to appear on your customer portal and signup pages. If your logo already includes your name, you can turn off the company name shown next to it.
Email typo suggestions
When a family enters an email address that looks mistyped, the signup form now suggests a correction (for example, “Did you mean gmail.com?”). This means fewer bounced emails and fewer families who miss your messages.
Send emails to specific statuses
When sending an ad hoc email to a whole list, you can now limit it to people with certain statuses. Before you send, WaitlistPlus shows how many people the email will go to.
Undo status changes
Changed someone’s status by mistake? Right after a status change, you can undo it. This puts the person back on their list with their previous status.
History kept when people are removed
When someone is removed from a list, their status history and confirmations are now saved. If they’re restored to the list, that history comes back with them.
Unsaved changes warning
If you try to leave a settings or editing page without saving, WaitlistPlus now warns you before your changes are lost.
Improved accessibility
We made improvements throughout the application for screen readers, keyboard navigation and color contrast. Custom portal colors are automatically adjusted when needed so text stays readable.
Refreshed Enterprise pages – ⭐Enterprise feature
The Enterprise dashboard, sites, reports, list cleanup and email template pages have been updated with the new design.