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Help Topics
Getting started
4 Articles
WaitlistPlus overview
Getting started – basic setup
Setting up lists
Import people to your lists
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People and families
6 Articles
Add, find, and edit people and families
Manage a person’s place on a list
Add a person to multiple lists
Customize your form fields
Remove, complete, delete or unsubscribe: what changes?
Supporting multiple locations
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List settings and maintenance
7 Articles
Changing list settings
List status
List cleanup
Manage multiple classes in the same age range
Combine age-based lists with school-year classes
Add an unborn child or a child without a birthdate
Preview an age-based list on a future date
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Signup and customer portal
5 Articles
Customer signup form
Set up and share the customer portal
Prevent duplicate signups
Customer removals and confirmations
Charging a fee to customers
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Email and notifications
6 Articles
Sending emails
Signup emails
Email templates
Edit email content and placeholders
Email reminders
An email was not received: delivery and unsubscribe help
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Account and billing
7 Articles
Subscription pricing
Change your subscription
Updating payment information
Cancel your trial or subscription
Adding users to your account
Changing the date or time format
Supporting multiple locations
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Support, security and integrations
4 Articles
How to contact support
Security and privacy
HIPAA compliance
API integration
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Release notes
4 Articles
2026 release notes
2025 release notes
2024 release notes
2023 release notes
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Videos
3 Articles
WaitlistPlus overview
Getting started – basic setup
Set up customer signup, portal access, and email
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Popular Articles
Subscription pricing
How to contact support
Setting up lists
WaitlistPlus overview
Sending emails
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