You can customize the content and style of your emails sent from WaitlistPlus. Whether sending a one-time email to a person or list, or creating an email template for an automatic email, the Email Edit page allows you to modify the Subject and Body of the email that will be sent.
Adding content from your site
Within the body of the email you can add placeholders that will be replaced with information about the people on your list. In the example above, the placeholder [[to-person-first]] will be replaced with the first name of the recipient of the email.
Placeholders
The examples below show an email sent to Emma Bennett about her child Oliver Bennett, who is on the waitlist.
| Placeholder | Description | Sample |
[[person]] | The full name of the person on the waitlist | Oliver Bennett |
[[person-first]] | The first name of the person on the waitlist | Oliver |
[[person-last]] | The last name of the person on the waitlist | Bennett |
[[to-person]] | The full name of the recipient of this email | Emma Bennett |
[[to-person-first]] | The first name of the recipient of this email | Emma |
[[to-person-last]] | The last name of the recipient of this email | Bennett |
[[confirm-button]] | A button that will allow your customer to update their status | |
[[confirm-link]] | A link that will allow your customer to update their status | |
[[portal-button]] | A button to the customer portal for this person | |
[[portal-link]] | A link to the customer portal for this person | |
[[receipt-button]] | A button to the fee payment receipt for this person | |
[[receipt-link]] | A link to the fee payment receipt for this person | |
[[business-name]] | Your business name | Sunny Days Childcare |
Custom button placeholder
To send customers to another URL using a styled button, use the following placeholder format.
[[custom-button|https://www.google.com|Google]]
This placeholder will create a button with the text of “Google” and when clicked will take you to https://www.google.com.
Just replace the URL and button text with your own and add it to your email content. Make sure to separate the URL and text with a pipe “|” character.
Change colors
To change the branding color, go to Settings > Customer Portal and update Primary Color.