Email Content

There are a few emails which can be sent automatically by WaitlistPlus. You can modify the content of these emails.

Editing Email Content

Go to Settings > Site Settings > Email Content and click Edit next to the email content you would like to edit.

The Edit page allows you to modify the Subject and Body of the email that will be sent

Adding content from your list

Within the body of the email you can add placeholders that will be replaced with information about the people on your list. In the example above, the placeholder <to-person-first> will be replaced with the first name of the recipient of the email.

Placeholders

Below is a list of placeholders and an example output for an email sent to “Marry Poppins” about her daughter “Emma” who is on the waiting list.

PlaceholderDescriptionSample
<person>The full name of the person on the waitlistEmma Poppins
<person-first>The first name of the person on the waitlistEmma
<person-last>The last name of the person on the waitlistPoppins
<to-person>The full name of the recipient of this emailMarry Poppins
<to-person-first>The first name of the recipient of this emailMarry
<to-person-last>The last name of the recipient of this emailPoppins
<confirm-button>A button that will allow your customer to update their status
<confirm-link>A link that will allow your customer to update their status
<portal-button>A button to the customer portal for this person
<portal-link>A link to the customer portal for this person

Custom Button Placeholder

If you have another url that you need to send your customers to and would like to add a styled button you can add a placeholder formatted as below.

<custom-button>https://www.google.com|Google</custom-button>

This placeholder will create a button with the text of “Google” and when clicked will take you to google.com.

Just replace the url and button text with your own and add it to your email content. Make sure to separate the url and text with a pipe “|” character.

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