You can use email templates to define the content of frequently sent emails. Some templates are sent automatically, but all can be used for one-time emails to a single person or multiple people on your list.
Update or create a template
Go to Settings > Email Templates. Click Edit beside an existing template, or Add Template to create one.
For details on how to edit the Subject or Body, and how to use placeholders, see the Email Content help page.
Assigning templates to automatic emails
There are three different emails which are automatically sent by WaitlistPlus. You can edit the default content of these, or assign them to new templates that you create.
- Added to Waitlist Notification – Sent to a person when added to the list via an admin
- Added to Waitlist via Portal Confirmation – Sent to a person when added to the list themselves via the portal
- Waitlist Reminder – Sent on a periodic basis while on the list
To change what template is used for one of these three automatic emails, click on the plus sign (+) under Automatic Email(s) and choose one or more of the automatic emails to assign to that template.
Sending an email
There are a few different ways to send an email from WaitlistPlus. Some are sent automatically, but you also have multiple ways to send one-time emails, including:
- To an entire list
- To a single person from the person detail page
- To one or more selected people on a list
View the Sending Emails article for more information.