There are multiple ways to send emails from WaitlistPlus.

• Automatic emails including Reminder and Added to Waitlist Notification/Confirmation
• Adhoc email to one or all lists
• Adhoc email to a single person
• Get all email addresses so you can use your own email client

Automatic Emails

There are two emails that we send out automatically Added to Waitlist Notification/Confirmation and Waitlist Reminder.

The content of these automatic emails can be viewed and updated in the Email Content settings page here:  Settings > Site Settings > Email Content

For more information on updating the content for these templates see the Email Content help page.

Added to Waitlist Notification/Confirmation

To turn on the Added to Waitlist Notification/Confirmation go to Settings > Site Settings > Site Details. Look for the check box labeled Email Customer on Signup. When checked we will automatically send an email when a new person is added to the waitlist.

We have two versions of this email. The Added to Waitlist Notification version is sent when a person is added via the WaitlistPlus admin by one of your staff. The Added to Waitlist via Portal Confirmation version is sent when your customer uses the portal to sign up.

Reminder Email Settings

To turn on the Waitlist Reminder email, go to Settings > Site Settings > Reminders. Here you can enable/disable the reminder emails and also set the frequency

Adhoc Email to a List

• While viewing your list, Click on the Email button
• Fill out the email Subject and Body
  • In the Body section, you can use placeholders to fill in details about the person on your list, or email recipient.
• Click Send

If you want to send the email to all lists choose [All Lists] from the list dropdown

Adhoc Email to a Single Person

• While viewing a person, Click on the Send Email button
• Fill out the email Subject and Body
• Click Send

Get Email Addresses

• On the home page click Export > Get Email Addresses
• Once on the Email Addresses page, you can select which lists you want to include and what you want to separate them by. “Comma” is supported by most email clients.

• Then click Get Emails. The result will be a long string of text which you can copy and then paste into the To line in your email client.