Customize your form fields

Overview

At the heart of WaitlistPlus is the ability to collect information from your customers. We have a default form which collects basic contact information, but you have the ability to customize this form in a few ways.

• Create new fields
• Customize Fields
• Change field order

To customize your forms, go to Settings > Form Fields.

Create new fields

1. Go to Settings > Form Fields and click Add field.
2. Enter the field details described below under Customize fields.
3. Click Save.

Customize fields

When adding or editing a form field, there are many properties which you can change to control the look and behavior of the field. These properties are:

Name

This will be the primary way to identify a form field. It will appear as a label next to the field on your form.

Required

When checked, this field will be required when visible. You will not be able to save the form unless this field has been filled out. Required fields will have an asterisk (*) next to the name on the form.

Show for Children/Adults

If you have a field that only applies to a child or adult, this is how you can determine which person types will see the field.

Show on Online Form

If checked, this field will show on the Customer Signup Form. All fields will show in the Admin area of WaitlistPlus regardless of this setting.

Show on List

When checked, the value input will be displayed on your list. In the example below, Downtown is the selected Preferred Location value.

Notes

This is additional text that will appear as a popup from the information icon next to your field’s name. If you leave this blank, the information icon will not be displayed.

Type

The type property controls how the field appears in the form, and what type of inputs it will accept.

For system fields, the type cannot be changed. WaitlistPlus requires that these fields stay somewhat consistent as they are used throughout the app for various purposes. For example, we send emails using the Email system field, so it must contain a valid email address.

Here is a list of all available types:

Textbox

Allows the user to type in their response for this field.

Medium Textbox

Same as above, but it’s twice as long to allow for slightly longer responses.

Big Textbox – Multiline

This is a much larger text box and allows for longer responses which may be full sentences or paragraphs. It will take up the full width of the page and multiple lines. It’s also expandable by the user if they really have a lot to type.

Date

This field type will provide a popup calendar and will make sure that the user enters a valid date.

Dropdown – Select One Option

A dropdown will be presented with a list of options specified in the Dropdown Options property. The user can select at most one option. You can add as many options here as you like. Press Enter or add a comma to separate options.

Dropdown – Select Multiple Options

Similar to the above dropdown, but the user can select as many options as they like.

File Upload

Will prompt the user to select a file from their device and upload it to WaitlistPlus.

Change field order

To change the field order, open Settings > Form Fields, grab the arrow handle beside a field name, and drag the field up or down.

This order will be used when the form is displayed on the screen. The fields will be placed on the form in a left-to-right, top-to-bottom order.